Assistant Manager
Job Details
CA - Santa Ana - Santa Ana, CA
Part Time
$15.25 - $15.75 Hourly

Assist management in the operation of the theater. Leads staff in delivering excellent guest experiences in a fast-paced, clean and safe environment. Supervises and motivates staff while following policies and procedures. Ensures company objectives and financial goals are met.

  • Consistently create a welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
  • Assist with training and development of staff. Supervise, motivate, and coach staff to sustain exceptional levels of performance and appropriately counsel staff when they are not meeting expectations.
  • Perform daily opening and closing, operational and administrative duties.
  • Ensure clean, safe, and comfortable environment. Constantly monitor theater, property and equipment. Must be able to perform minor repairs around the theater and troubleshoot and perform minor repairs of equipment.
  • Learn and enforce cash handling procedures. Responsible for cash drawers, petty cash, and deposits.
  • Prepare daily communications and run reports to monitor theater performance.
  • Operate projection equipment including projectors, servers and sound equipment. Perform basic troubleshooting and bulb changes.
  • Monitor schedule, breaks, and daily staffing needs based on round attendance.
  • Assist in inventory process: accurately count inventory, place and receive orders, and limit inventory loss or waste.
  • Enforce company policies and procedures.
  • Resolve guest and staff issues in a timely and positive manner.
  • Maintain regular personal attendance.
  • Perform other duties as directed by management.
  • Effective written and oral communication skills with staff, guests, vendors and corporate.
  • Customer service experience. Supervisory and theater experience preferred.
  • Capable of handling multiple tasks and following through in a timely manner.
  • Ability to lift and carry up to 50 lbs. Stand, walk, lift, twist, and bend on a frequent basis.
  • Flexible schedule to include late nights, weekends and holidays.
  • Proficient knowledge of computers, Microsoft programs and able to operate a POS system.