All Employees of Premier Medical Group are required to demonstrate our core values of Integrity, Respect and Compassion throughout their employment with us, placing patients first. Our employees must commit to always acknowledging our patients positively; showing genuine concern for their needs, identifying themselves and how they and others on the team can help, keeping patients informed and offering thanks for choosing and trusting us with their healthcare needs.

Job Purpose: Oversees, plans, develops, organizes clinical services and activities.

Essential Functions: (Examples of Duties)

1. Coordinates the general and technical supervision of departmental personnel in accordance with clinic, governmental and other regulatory standards (i.e. CLIA and OSHA)
2. Ensures achievement clinical goals and objectives within established budgetary guidelines
3. Recommends and implements departmental policies and procedures. Updates staff on changes.
4. Participates in the assessment of staffing needs. Maintains master work schedule.
5. Participates in nursing care essential to the assessment, promotion, maintenance and restoration of patient’s health and wellness.
6. Evaluates patient care needs. Suggests solutions to patient care crisis problems and complaints.
7. Assists in the training, orientation and performance evaluation of departmental personnel.
8. Assigns duties and trains staff. Gives guidance and counsel. Provides in-service education.
9. Maintains departmental payroll records. Approves time cards and overtime.
10. Reviews departmental supply requisitions. Tracks and analyzes clinical expenses.
11. Attends required meeting and participates in committees as requested.
12. Participates in professional development activities and maintains professional affiliations. Attends conferences and workshops.
13. Resolves customer service issues for department.
14. Maintains patient confidentiality.
15. Performs related work as assigned by the Chief Administrator, Medical Director, or Clinical Staff Educator.

Education: Graduation from an accredited medical assisting or nursing program.

Experience: Two years of professional clinical experience including one year of supervisory level experience.

Knowledge and Skills:

Knowledge of professional nursing theory and practice to assess, plan, implement and evaluate patient care. Knowledge of organizational policies, regulations and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of the principles and practices of employee development to train staff. Knowledge of common safety hazards and precautions to establish a safe work environment.

Skill in applying and modifying the principles, methods and techniques of professional nursing to provide on-going patient care. Skill in identifying problems and researching recommended solutions. Skill in preparing and maintaining records, written reports and responding to correspondence. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.

Ability to maintain quality control standards. Ability to supervise the members of a health care team. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to communicate clearly.

Licenses/Certifications: High School Diploma or equivalent. Medical Assisting Degree or Diploma from accredited Allied Health Professional Education Institution or valid Nursing License in the state of TN, if applicable. CPR certification

Working Conditions: Frequent exposure to communicable diseases, substances, medicinal preparations and other conditions common to a clinic environment.

Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires correct vision and hearing to normal range. Requires working under stressful conditions or working irregular hours. Requires some exposure to communicable diseases or body fluids.