Medical Assistant III

Austin Gastroenterology is seeking an experienced Lead Medical Assistant. 

Position purpose

This position may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Responsibilities/Duties/Functions/Tasks:

• Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; phone triage; medication administration; relaying instructions to patients/families; answering calls, and providing pertinent information; prescription verifications with physicians orders.

Duties of this position include, but are not limited to, the following:

• Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; patient check-in and check-out; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
• Supervise and coordinate the daily activities of the medical assistant team, including scheduling, training and any necessary performance discussions.
• Train medical assistants and provide ongoing coaching and mentorship.
• Cover clinical shifts or reassign duties in response to unexpected absences.
• Regular travel in the region to multiple locations 
• Other duties as assigned.

Qualifications

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.

Experience: Minimum of five years of recent experience working in a medical facility as a medical assistant required. Preferably 5 years of experience internally at GI Alliance. Experience working in a Gastroenterology practice is preferred.

Requirements for Level III Status:

• Should be a leader and viewed as a leader by other staff.
• No performance or disciplinary actions in last year.
• Serves as mentor/trainer for new hires in field.
• Considered as subject-matter expert in areas by peers, management, and physicians.

Other Performance Requirements:

• Knowledge of health care field and EMR systems.
• Skill in performing medical assistance tasks appropriately.
• Skill in written and verbal communications.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
• Ability to learn and retain information regarding patient care practices and procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to multi-task.
• Ability to demonstrate compassion and caring in dealing with others.

Qualifications

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.

Experience: Minimum of five years of recent experience working in a medical facility as a medical assistant required. Preferably 5 years of experience internally at GI Alliance. Experience working in a Gastroenterology practice is preferred.

Requirements for Level III Status:

• Should be a leader and viewed as a leader by other staff.
• No performance or disciplinary actions in last year.
• Serves as mentor/trainer for new hires in field.
• Considered as subject-matter expert in areas by peers, management, and physicians.

Other Performance Requirements:

• Knowledge of health care field and EMR systems.
• Skill in performing medical assistance tasks appropriately.
• Skill in written and verbal communications.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
• Ability to learn and retain information regarding patient care practices and procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to multi-task.
• Ability to demonstrate compassion and caring in dealing with others.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran