Manager, Business Optimization

Position Purpose

As Business Optimization Manager, GI Alliance is seeking an individual with a healthcare operations background to drive process improvements and be part of a high-growth, purpose-driven team.

What You’ll Do:

· Process Analysis and Improvement

· Stakeholder Engagement

· Project Management

· Performance Monitoring

· Data Analysis and Reporting

In the performance of their respective tasks and duties the role is to conform to the following:

· Perform quality work within deadlines with or without direct supervision.

· Demonstrates excellent interpersonal skills by maintaining a professional demeanor when always interacting with colleagues and external vendors.

· Work effectively as a team contributor on all assignments.

· Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, and organizations.

This role will be responsible for managing improvement projects from initiation to closure to boost efficiency, reduce costs, and elevate organizational performance. This includes managing all aspects of the project, including scope, budget, timeline, planning, stakeholders, risks, and change management. It will also include operations manager support and electronic medical record training dissemination/evaluation. The individual needs to be equipped to prepare, analyze and present data analytics.

The position will have a direct impact on the strategic goals, quality improvement, and operational efficiency within the organization.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Exhibit exceptional organizational skills and ability to effectively prioritize competing responsibilities in a fast-paced environment.

· Display verbal and written communication skills across all relevant stakeholders including staff, management, physicians, and senior leadership.

· Identify opportunities for process improvement across the company. Develop and implement optimized processes to streamline operations.

· Assist in developing project scopes and objectives. This includes developing associated timelines.

· Prepare and analyze data analytics to monitor performance metrics and implement optimization strategies.

· Assist in the annual strategic planning process for the company.

· Manage a relationship with the associated practices and all stakeholders.

· Establish and maintain relationships with the practice team, internal team and with third parties/vendors.

· Facilitate a change management process when applicable.

· Facilitate workshops and meetings to gather input and feedback from stakeholders.

· Perform other duties as assigned

Qualifications

Education: Bachelor’s degree in healthcare administration or project management from an accredited university preferred.

Experience: 3 – 5 years of healthcare experience required.

Travel: up to 25% travel

Additional Qualifications: N/A

Performance Requirements:

· Excellent communication skills, both written and verbal.

· Proficient technical (computer) skills.

· Ability to multi-task and prioritize.

· Self-motivated with initiative.

· Strong sense of ethics.

Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Environment: This job operates in professional office environments.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.